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For

Independent workspaces, consistent practice

Each franchisee runs their own organization with their own team and rules — and a person who works for two of them can belong to both and switch between them.

Each franchisee gets their own workspace, with roles that keep pay data where it belongs.

What usually goes wrong

Franchisees are separate businesses

They employ their own staff and carry their own liability, so a shared employee list is the wrong model.

People work for more than one

A worker at two franchises needs one login, not two accounts and two passwords.

Pay data leaks through the org chart

Where wage and personal details sit on the same record as the schedule, anyone who can read the schedule can read them.

What Sofia does about it

The organization is the tenant

Each franchisee is its own organization with its own members, locations, schedule and compliance configuration.

One person, many organizations

A user can belong to several organizations and switch between them without a second account.

Compensation is a separate record

Wage, email and date of birth live in a manager-gated record; an unauthorised reader does not receive them at all.

Worker self-service
FAQ

Questions, answered

Can one person work for two franchisees?

Yes. A user can be a member of multiple organizations under a single login and switch between them; membership and role are held per organization.

Can head office see into a franchisee’s workspace?

Only by being a member of it. Access is granted per organization, so visibility is explicit rather than implied by brand hierarchy.

How is pay data protected?

It is split out of the record everyone can read. Wage, email and date of birth are stored separately behind a manager-level gate and merged back in only for readers authorised to see them.

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